General Agenda

All activities take place at the San Jose Convention Center, unless otherwise stated.
Agenda subject to change

Monday, February 13
12:00 p.m.7:00 p.m.

Registration

3:30 p.m.5:00 p.m.

Opening Keynotes
Grand Ballroom

5:00 p.m.7:00 p.m.

Welcome Reception
Solutions Pavilion, Hall 1

Tuesday, February 14
7:00 a.m.6:30 p.m.

Registration

8:00 a.m.10:15 a.m.

Keynotes
Grand Ballroom

10:15 a.m.11:15 a.m.

Dedicated Networking in the Solutions Pavilion
Solutions Pavilion open from 10:15 a.m.–3:00 p.m. & 4:45 p.m.–6:30p.m.
Hall 1

11:15 a.m.1:00 p.m.

Solution Area General Sessions

1:00 p.m.2:00 p.m.

Lunch and Birds of a Feather Sessions
Hall 1

2:00 p.m.2:45 p.m.

Concurrent Track Sessions

3:00 p.m.3:45 p.m.

Concurrent Track Sessions

4:00 p.m.4:45 p.m.

Concurrent Track Sessions

4:45 p.m.6:30 p.m.

IHEART SCM Reception
Hall 1

Wednesday, February 15
7:30 a.m.4:00 p.m.

Registration

8:30 a.m.10:00 a.m.

Keynotes
Grand Ballroom

10:00 a.m.11:00 a.m.

Dedicated Networking in the Solutions Pavilion
Solutions Pavilion open from 10:00 a.m.–3:00 p.m.
Hall 1

11:00 a.m.12:45 p.m.

Solution Area General Sessions

12:45 p.m.2:00 p.m.

Lunch and Birds of a Feather Sessions
Hall 1

1:00 p.m.2:00 p.m.

Dessert and Coffee in the Solutions Pavilion
Hall 1

2:00 p.m.2:45 p.m.

Concurrent Track Sessions

3:00 p.m.3:45 p.m.

Concurrent Track Sessions

4:00 p.m.4:45 p.m.

Concurrent Track Sessions

4:45 p.m.

Conference Concludes

Thursday, February 16
8:00 a.m.3:00 p.m.

Customer Advisory Boards, Strategy Councils, and Workshops
Marriott Hotel